FAQ

Fill out the booking form on our website, and you will receive an email confirmation within 15 minutes. On the day of your transfer, your driver will meet you at the arrival hall with a nameplate bearing your name.

We recommend booking at least 24 hours in advance to guarantee availability. However, we can often accommodate same-day requests depending on vehicle availability.

Yes. You will receive an instant booking confirmation by email with your reference number, driver details, and trip summary.

Yes. Contact us at least 12 hours before your scheduled pickup to make changes. Changes are subject to availability and may affect pricing.

We serve Chiang Mai International Airport (CNX), Don Mueang International Airport (DMK), Suvarnabhumi Airport (BKK), and Phuket Airport (HKT). We track your flight in real time — if your flight is delayed, your driver waits at no extra charge.

We offer four vehicle categories: Sedan (up to 3 passengers), EV (up to 3 passengers), SUV (up to 4 passengers), and Van (up to 8 passengers). Every vehicle is maintained to the highest standards of comfort, cleanliness, and safety.

Airport transfers start from THB 400 for a sedan. The price depends on the vehicle type and distance. All our prices are fixed — no meter, no surprises. You pay exactly what is quoted.

We accept all major credit cards (Visa, Mastercard, American Express) via Stripe, bank transfer to Kasikorn Bank, and PromptPay QR code.

Yes. All 2B Global drivers communicate comfortably in English, ensuring clear communication throughout your journey.

Yes. We track your flight in real time. If your flight is delayed, your driver will wait at no extra charge.

Yes. Your driver will meet you at the arrivals hall holding a nameplate with your name. For airports, we include 60 minutes of free waiting time.

The price includes the vehicle, a professional English-speaking driver, flight tracking, meet and greet at arrivals, 60 minutes free waiting time, and bottled water.

Free cancellation is available up to 24 hours before your scheduled pickup. Within 24 hours, a 50% cancellation fee applies.

Yes. We accept all major credit cards including Visa, Mastercard, and American Express via Stripe. Payment is processed securely and you receive an instant receipt.

Yes, child seats are available on request at no extra charge. Please mention this in the special requests field when booking.

Yes. We offer full-day and multi-day private charter tours to destinations including Doi Inthanon, Chiang Rai, Pai, and beyond. Contact us for a custom itinerary.

Private airport transfers from Suvarnabhumi (BKK) to central Bangkok hotels start from approximately 800–1,200 THB for a standard sedan, depending on vehicle type and destination. 2B Global offers fixed-price transfers with no hidden charges or meter fees, so you know the exact cost before you book.

Private transfers are generally considered safer and more reliable than metered taxis in Bangkok, particularly for first-time visitors. With a pre-booked service like 2B Global, your driver is verified, the price is fixed, and you receive driver details before arrival — eliminating the risk of meter scams or overcharging.

Your 2B Global driver will wait for you in the Arrivals hall at Gate 3 (Level 2), holding a name sign with your name on it. After clearing customs, simply follow signs to the public arrival meeting area — no need to exit the airport building to find your transfer.

Yes, 2B Global provides private transfers from Don Mueang International Airport (DMK) to all Bangkok hotels and destinations. Don Mueang primarily serves domestic and budget international carriers, and transfers are available 24 hours a day with flight monitoring included.

2B Global offers a fleet including standard sedans (Toyota Camry), SUVs (Toyota Fortuner, Isuzu Mu-X), and Vans (Toyota Commuter, Toyota Hiace) for groups of up to 8 passengers. All vehicles are air-conditioned, well-maintained, and suitable for both airport transfers and full-day city tours.

We recommend booking at least 24 hours in advance for standard transfers, though same-day bookings are accepted subject to availability. During peak seasons such as Songkran (April) or Christmas/New Year, booking 3–7 days ahead is strongly advised to guarantee your preferred vehicle.