Frequently Asked Questions

Fill out the booking form on our website, and you will receive an email confirmation within 15 minutes. On the day of your transfer, your driver will meet you at the arrival hall with a nameplate bearing your name.

We serve Chiang Mai International Airport (CNX), Don Mueang International Airport (DMK), Suvarnabhumi Airport (BKK), and Phuket Airport (HKT). We track your flight in real time — if your flight is delayed, your driver waits at no extra charge.

We offer four vehicle categories: Sedan (up to 4 passengers), Electric Vehicle (up to 5 passengers), SUV (up to 7 passengers), and Van (up to 10 passengers). Our total fleet consists of 48 meticulously maintained vehicles.

Airport transfers start from ฿400 for a sedan. The price depends on the vehicle type and distance. All our prices are fixed — no meter, no surprises. You pay exactly what is quoted.

Yes. All 2B Global drivers communicate comfortably in English, ensuring clear communication throughout your journey.

Free cancellation is available up to 24 hours before your scheduled pickup. Within 24 hours, a 50% cancellation fee applies.

Yes. We accept all major credit cards including Visa, Mastercard, and American Express via Stripe. Payment is processed securely and you receive an instant receipt.

Yes. We offer full-day and multi-day private charter tours to destinations including Doi Inthanon, Chiang Rai, Pai, and beyond. Contact us for a custom itinerary.